Terms & Conditions — rf77 Online Casino and Sports Betting Platform

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you", "your") and rf77 ("the Platform", "we", "us", "our") in respect of your access to and use of the rf77 platform available at rf77.io and all associated sub-domains, mobile-optimised pages, APIs, and services (collectively, "the Platform").

By completing the registration process, depositing funds, placing a bet, playing a game, or otherwise accessing any feature of the rf77 platform, you unconditionally accept and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease all use of the Platform and close your account.

These Terms should be read in conjunction with the rf77 Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and rf77. In the event of any conflict between these Terms and any supplementary policy, these Terms shall prevail unless otherwise expressly stated.

rf77 reserves the right to modify, update, or replace these Terms at any time and without prior notice. Where a material change is made, rf77 will use reasonable efforts to notify registered users via the contact details held on their account. Continued use of the Platform after any such modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates.

Access to and use of the rf77 platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during which they hold an active account:

rf77 reserves the right to request documentary evidence of age and identity at any time. Where satisfactory verification cannot be obtained, rf77 may suspend or permanently close the account in question. Any winnings accrued during a period in which the user was not eligible to hold an account may be voided and are not subject to withdrawal.

To access the full range of services offered by rf77, including deposits, withdrawals, and gameplay, you must complete the account registration process and pass the applicable identity verification checks. You agree to provide accurate, complete, and current information during registration and to update that information promptly whenever it changes.

rf77 operates a Know Your Customer (KYC) verification process in accordance with standard anti-money laundering (AML) practices. As part of this process, you may be required to provide one or more of the following: a government-issued photo identification document (such as a national ID card or passport), proof of residential address (such as a recent utility bill or bank statement), and proof of ownership of any payment method used to fund your rf77 account (such as a screenshot of your bKash or Nagad account showing your registered mobile number).

rf77 reserves the right to impose restrictions on your account — including limiting deposits, suspending withdrawals, or freezing gameplay — pending satisfactory completion of any KYC or AML verification request. Failure to complete verification within a reasonable timeframe notified by rf77 may result in permanent account closure.

rf77 maintains a native Bangladeshi Taka (BDT) wallet for all account holders. Deposits and withdrawals are processed exclusively in BDT via the payment methods supported by the Platform at the time of the transaction. Supported payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank, subject to availability. rf77 reserves the right to add or remove payment methods at any time without prior notice.

All deposits are credited to your rf77 wallet upon confirmation of receipt by rf77's payment processing systems. rf77 does not accept deposits from third-party accounts; you may only fund your rf77 wallet from payment accounts registered in your own name. Any deposit received from a third-party account may be reversed and the associated account suspended pending investigation.

Withdrawal requests are subject to completion of identity verification and, where applicable, satisfaction of any active bonus wagering requirements. rf77 aims to process withdrawal requests promptly; however, processing times may vary depending on the payment method selected and the outcome of any AML or fraud screening checks applied to the transaction.

rf77 may offer bonuses, free spins, cashback promotions, reload offers, and other incentives to both new and existing account holders from time to time. All such offers are subject to specific terms and conditions, which will be published alongside each individual promotion. In the event of any conflict between these general Terms and the specific terms of a promotion, the specific promotion terms shall prevail in respect of that promotion only.

Unless otherwise stated in the specific promotion terms, all bonuses awarded by rf77 carry a wagering requirement that must be satisfied before any bonus funds or associated winnings may be withdrawn. The applicable wagering multiplier and any game-specific contribution rates will be clearly stated in the promotion terms. rf77 reserves the right to void bonus awards and any associated winnings where it determines, in its reasonable judgement, that a bonus has been claimed or used in a manner inconsistent with the spirit of the promotion or in breach of any applicable terms.

All casino games available on the rf77 platform — including but not limited to slots, live dealer games, roulette, baccarat, blackjack, and crash games — are governed by their respective individual game rules as published within each game interface. By participating in any game, you confirm that you have read and understood the applicable rules. It is your responsibility to familiarise yourself with the rules of any game before placing a wager.

rf77 uses certified random number generation (RNG) technology for all applicable games to ensure that all outcomes are genuinely random and not subject to manipulation by the Platform or any third party. Live casino games are delivered via real-time video stream and are governed by the rules and procedures of the respective game provider (including Evolution Gaming and Ezugi), whose decisions on disputed game outcomes are final.

Sports betting markets on rf77 are offered on a wide range of sporting events including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures), football, kabaddi, and others. Odds are subject to change until a bet is confirmed. Once a bet is accepted and confirmed, the odds are locked. rf77's trading team reserves the right to void bets placed on markets where an obvious pricing error has occurred.

The following activities are strictly prohibited on the rf77 platform. Engaging in any prohibited activity may result in immediate account suspension, permanent termination, forfeiture of account balances, and referral to relevant law enforcement authorities where applicable.

rf77 is committed to promoting responsible gaming and to providing tools that help players manage their gambling activity. Gambling is intended as a form of entertainment. rf77 recognises that for some individuals, gambling can become problematic, and the Platform is designed to support players in maintaining control over their gaming behaviour.

All rf77 account holders have access to the following responsible gaming tools, which are available immediately from the account dashboard and take effect without delay: daily, weekly, and monthly deposit limits; session time reminders at configurable intervals; cooling-off periods ranging from 24 hours to 30 days; and permanent self-exclusion. These tools are provided at no charge and require no approval process to activate.

If you believe that your gambling activity is causing financial harm or adversely affecting your personal life or relationships, rf77 strongly encourages you to activate self-exclusion immediately and to seek support from a qualified gambling support organisation. rf77's 24/7 support team is available to assist you in activating any responsible gaming tool — contact us via live chat or at [email protected] at any time.

All content available on the rf77 platform — including but not limited to the rf77 brand name and logo, website design, graphics, text, software, game interfaces, data, and all other materials — is the exclusive property of rf77 or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in or to any rf77 intellectual property.

You may not reproduce, copy, republish, distribute, display, modify, create derivative works of, or commercially exploit any content from the rf77 platform without the express prior written consent of rf77. Unauthorised use of rf77 intellectual property will be pursued to the fullest extent permitted by law.

Game content available on the Platform is provided under licence from third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and Big Time Gaming. All intellectual property rights in game content remain with the respective providers. rf77 makes no representation or warranty as to the ownership of third-party game content.

To the maximum extent permitted by applicable law, rf77 and its directors, officers, employees, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of account balance due to unauthorised access, or interruption of service.

rf77 does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. rf77 will use reasonable commercial efforts to maintain Platform availability and security but cannot guarantee uninterrupted access, particularly during scheduled maintenance windows or events beyond rf77's reasonable control (including but not limited to telecommunications failures, acts of government, natural disasters, or third-party service provider outages).

rf77's total aggregate liability to you in connection with any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your rf77 account in the 90-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude rf77's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

rf77 collects, processes, and stores personal data provided by you during registration, KYC verification, and your ongoing use of the Platform. The collection and use of your personal data is governed by the rf77 Privacy Policy, which is incorporated by reference into these Terms and should be read alongside them.

By registering on and using the rf77 platform, you consent to the collection and processing of your personal data in accordance with the rf77 Privacy Policy. rf77 will not sell or rent your personal data to third parties. Personal data may be shared with third parties only where required for the operation of the Platform (such as with payment processors, KYC service providers, and game providers), where required by law or regulation, or where you have given explicit consent for a specific purpose.

rf77 applies SSL encryption to all data transmitted between your device and the Platform. Account credentials are stored using industry-standard hashing techniques. rf77 conducts regular security assessments of its data handling practices to maintain the integrity and confidentiality of all user data held on its systems.

rf77 reserves the right to amend these Terms at any time. Where a material amendment is made, rf77 will notify registered users via the email address or mobile number held on their account. The updated Terms will be published on this page with a revised effective date. Continued use of the Platform following notification of an amendment constitutes acceptance of the updated Terms.

You may terminate your rf77 account at any time by submitting a closure request to the support team via live chat or at [email protected]. Upon receipt of a valid closure request, rf77 will process the closure and return any remaining real-money balance to your verified payment method within a reasonable timeframe, subject to completion of any outstanding KYC or AML verification and the absence of any active investigation into your account.

rf77 reserves the right to suspend or terminate any account at any time, with or without notice, where it has reasonable grounds to believe that the account holder has breached these Terms, engaged in prohibited activities, or where continued operation of the account would expose rf77 to legal, regulatory, or reputational risk. In such cases, rf77 will retain any funds reasonably required to offset losses suffered as a result of the breach; any remaining legitimate balance will be returned to the account holder following the conclusion of any investigation.

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and rf77 in respect of your use of the Platform and supersede all prior agreements, representations, and understandings. These Terms are governed by and construed in accordance with applicable law. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts applicable to rf77's operating jurisdiction.